Hi there, I just wanted message and give some positive feedback with the communication I had with one of your workers over the phone this afternoon. I didn't catch his name but he was from New Zealand and had awesome phone mannerism and a warmth about him. It's not often these days that you find someone is giving as good customer service as I was given. The whole interaction with him was just a wonderful, upbeat and a lighthearted experience, even over the phone. So I just wanted to send a message to show my appreciation for the interaction I was able to have. Please let your colleague know the good feedback if you're able to identify them.
Malachi : Perth
Just a quick note to share some feedback from today’s inspection and pest control visit. Dani did a wonderful job — thorough, tidy, and genuinely helpful throughout. He’s a real gentleman and a credit to your team.
I’ve already recommended your services to a friend, and she’ll be in touch with you soon.
Jayesh
Alex was professional, respectful, and communicated each step of the process clearly. He carried out a very thorough assessment and made the experience straightforward and reassuring. He is a real asset to your team.
Kya : Vasse
Good service. Eamon did a great job.
Deborah : PIARA WATERS
Tyson is amazing, very knowledgeable and thorough with his work. He comes to do the inspections at both our investment property and own home and we are happy every time.
Chelsea : FERNDALE
Kevin was polite understanding and considered when we were trying to determine where the ants were coming from. No evidence outside but at the end of the apt we determined that they were coming in from water.
I appreciated his due diligence and he was asked by my cousin for Termicos details to do his house in the hills as he witnessed the care upon his return with this job.
Sorelle : Perth Hills
John came to my house in South Perth this morning and was very punctual, friendly and well informed about all thing's pests and termites. He also assisted with another small issue I had. I highly recommend John.
Leanne : South Perth
I asked Kevin so many questions and he was very patient and knowledgeable, polite and respectful – I was very impressed, he is a credit to the company.
Simbee : WILLETTON
Your Technician Romeo was very professional and courteous. Couldn’t fault his service.
David and Judy : Gwelup
Your rep here yesterday. So polite, efficient, helpful.
Maria : Merriwa
Can you please pass onto management on how good the gentleman was that came out and did the job.
Friendly, happy and very thorough on his workmanship.
A credit to the business.
Carl : BALDIVIS
I just wanted to say that after calling a few places for quotes, termico was by far the best customer service experience.
Rachel : Perth
Liam is a gem. He left me such a nice note explaining everything, was a legend about my old doggo being there and even made sure my washing wasn’t ruined. I appreciate him so much! Protect that man at all costs!
Kira : Perth